Dossier · Service
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Multivalet — premium valet parking

Arrive at the airport, hand the car over at departures and go. Professional crew, full insurance, punctual delivery on arrival.

Multivalet — premium valet parking
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In detail

Detailed description

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What Multivalet is

Multivalet is the Multigroup family's premium valet parking service — sister company to Multipark, specialised in valet: the service where the client arrives at the airport at departures, hands the car to a professional driver right at the terminal, and on arrival receives the car back — also at the terminal. Zero park visits, zero shuttle, zero time lost.

It's the option for anyone valuing time over a few euros on the final bill: business trips, corporate clients, impossible-hour flights, families with small children, reduced-mobility passengers, travellers with heavy luggage or specific needs.

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How it works

Book on multivalet.pt (or via the Multipark ecosystem). On the day, the client indicates the airline check-in time and the Multivalet crew is waiting exactly in that window at the agreed point — usually by the departure doors. The client steps out, hands keys over, receives a digital receipt and heads to check-in.

The crew takes the car to a dedicated lot (24/7 surveillance, fire coverage, broad civil liability). During the trip, the car sits there. If you've booked additional services — wash, EV charging, detailing — they're done in this window so the car is delivered ready on return.

On arrival, the client notifies by SMS or app (plane landed, at baggage, leaving). The Multivalet crew positions the car in real time so it's available at the agreed point within 3-8 minutes of the request. Keys handed back, quick inspection, client drives straight home or to the next destination.

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Insurance, warranty and transparency

Full insurance throughout the operation — from the moment the crew takes the keys to the return. Coverage up to the car's declared value (including high-end and luxury cars). For any damage during custody, the client doesn't go through their personal insurance — Multivalet handles directly with the insurer and returns the car repaired or compensation agreed.

Operational transparency: photos from multiple angles at intake (visual state, deposit paperwork) and delivery. Mileage logged at both points. Fuel measured. If the car has a black box or own telemetry (Tesla, some BMW, some Mercedes), data is available for client audit.

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Who it's not for

To be honest: Multivalet isn't for everyone. For a short weekend trip where you can reach the terminal easily and 10 minutes saved doesn't justify the premium, Multipark standard parking with Multibus is enough. The Multivalet rate is typically 3-5x above a low-cost park with shuttle.

But for executives with dozens of trips a year, international trips with heavy luggage, families with kids and multiple seats, peak-hour flights where every minute at the terminal may decide catching the plane, Multivalet is the service that makes sense. The math is simple: the value of your time vs. the price of the service.

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Relation with the Multipark ecosystem

Multivalet is a sister brand — account, vehicle profile, booking history and payments are shared with the Multipark ecosystem. Multipark PRO bookings have special conditions at Multivalet (discounts, priority availability). Complementary services (wash, detailing, mechanics, import, transport) are delivered seamlessly between both brands.

For the full Multivalet offer, rates, operating areas (Lisbon, Porto and expanding to Madrid) and direct booking, visit multivalet.pt.

Frequently asked · §03

Most frequent questions

Quick answers to the questions our clients tend to have before booking this service.

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Next step

Ready to proceed?

Talk to the team to agree on dates, share vehicle details and receive a clear quote before any commitment. No sales pressure, no fine print.