Scheduled maintenance

Scheduled maintenance is not a clean-up or a light check — it's a precise set of operations mandated by your car's manufacturer for each mileage or time interval (whichever comes first). For your car, the service book spells out clearly what happens at 15,000, 30,000, 60,000 or 120,000 km — engine oil, oil filter, air filter, cabin filter, spark plugs, brakes, brake fluid, timing belt, accessory belt and so on.

Skipping a service doesn't break the car the same day. What it does is shorten the life of expensive components — engine, gearbox, turbo — and, in practice, reduce resale value or force much costlier repairs in 2-3 years. On-time servicing is the cheapest way to keep a car.

We work exactly to the manufacturer's specifications — no more, no less. This matters for two reasons: it preserves the constructor warranty (while the car is under warranty, having services done by a certified workshop is a contractual requirement) and keeps the car's service book reputation, which helps at resale.

We use oils and fluids to the certified norm for your engine — the car's technical sheet states the norm (ACEA, API, VW, BMW LL, etc.) and we use exactly that. No 'equivalent oil' at €5 less per litre — on a modern engine, the wrong spec can trigger warning lights or materially shorten life.

Every intervention goes into the car's book and your Multipark account, with invoice number, parts references, batch and date. For anyone who resells, that transparent history is gold.

We start with a full electronic diagnostic — we plug into the car's OBD and read every pending or stored fault code, including those that don't trigger a warning light. We often find latent issues (a sensor drifting, a valve starting to fail) that, if left, become headaches 3-6 months later. The client always knows before we proceed.

Next is the mechanical phase: engine oil and filter change (slow enough to let old oil drain completely), swap of scheduled filters (air, cabin, fuel per plan), check and top-up of every fluid (power steering, coolant, brake, washer), visual inspection of belts and tensioners, brake pad and disc check with calliper measurement.

We finish with a controlled road test — noises, vibrations, braking behaviour, proper electronics. Only then do we close the job.

The ideal moment for a service is always 'on time' — before the interval expires, not after. For heavy-use cars (commercial, rideshare, sales reps) we condense services into weekend windows to minimise downtime. For private owners, we combine with an extended parking stay — drop off Wednesday, travel, and find the car serviced and ready on Sunday.

We work in Lisbon, Porto, Madrid and across the Multipark partner network in mainland Portugal. Every intervention carries a 12-month or 20,000 km parts + labour warranty (whichever comes first).